Frequently Asked Questions

WHO ARE THE SOUTH EAST MELBOURNE PHOENIX?

South East Melbourne Phoenix (SEMP) joined the NBL for the 2019/20 season. Home games are played at both Melbourne Arena and State Basketball Centre in Wantirna.

HOW CAN I BUY A MEMBERSHIP?

Membership can be purchased via the following methods:

Website  membership.semphoenix.com.au
Phone 1800 PHOENIX (746 364)
Email membership@semphoenix.com.au

HOW DO I CONTACT THE CLUB TO UPDATE MY DETAILS?

To update your details, please contact the club via email, phone or mail.

Email: membership@semphoenix.com.au
Phone: 1800 PHOENIX (746 364)
Mail: PO BOX 9019 SCORESBY 3179

WHERE IS THE SEMP TRAINING BASE?

State Basketball Centre, Wantirna. Members and supporters will be notified via email and social media when training sessions are open to the public.

CAN I BUY SEMP MERCHANDISE?

South East Melbourne Phoenix merchandise is available via the website, as well as at events and on game days. Members and supporters will be notified via social media when the retail shop at State Basketball Centre, Wantirna is open to the public.

WHAT AGE IS CLASSIFIED AS A JUNIOR?

All members under the age of 16 as at 1/1/2021 will be classified as a junior member.

HOW DO I REGISTER TO BECOME A VOLUNTEER WITH SEMP?

Volunteering with South East Melbourne Phoenix is a fun and rewarding experience. Our volunteers are actively involved on game days and at events held both during the season and in the pre-season. For more information about volunteering with us or to register your interest in being involved with us as a volunteer please follow this link:

https://www.semphoenix.com.au/pages/volunteers

Please note that all volunteers will need to hold a valid Working with Children’s check.

GETTING TO HOME GAMES AT MELBOURNE ARENA

Public transport is the best option for getting to Melbourne Arena. Bus, tram and train services operate frequently and will get you very close to the entrance. Parking is limited and can be booked directly through https://prebook.mopt.vic.gov.au/

Accessible parking is strictly limited and needs to be booked through the Ticketek Accessible Parking hotline on 03 9286 1208

GETTING TO HOME GAMES AT STATE BASKETBALL CENTRE

Public transport is limited to buses to State Basketball Centre, Wantirna. Please visit www.ptv.vic.gov.au to plan your journey.

State Basketball Centre is easily accessible from Eastlink – take the High St Road exit and parking is available in the precinct.